Refund Policy
At GameBeam, your satisfaction matters. If something isn’t right, we’re here to help.
Return & Refund Window
You may request a return or refund within 30 days of delivery.
Eligibility for Refund
To qualify, the item must be:
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In its original condition
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With all accessories, cables, and packaging included
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Not physically damaged, altered, or intentionally misused
Defective or Incorrect Items
If your item arrives faulty, damaged, or incorrect, contact us within 7 days of delivery. We will replace it or issue a refund at no extra cost.
Change of Mind
Change-of-mind returns are accepted, but return shipping fees are the customer’s responsibility.
Non-Returnable Items
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Items damaged due to misuse, drops, spills, or improper setup
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Items returned without original packaging or missing accessories
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Products outside the 30-day window
Refund Processing Time
Once your return is inspected and approved, refunds are issued within 3–7 business days to your original payment method.
Shipping Fees
Shipping costs are non-refundable, unless the return is due to a GameBeam error (wrong or defective product).
Order Cancellations
Orders can be cancelled before dispatch. Once shipped, the standard return process applies.
Support & Returns
To request a return, refund or replacement, contact us:
Please include your order number, full name, and a brief description of the issue — photos or videos help speed up processing.